Terms Of Use - www.boulderorganiccoffee.com


We make all reasonable efforts to provide accurate and timely information about Boulder Organic Coffee and boulderorganiccoffee.com on this site, however, please do not assume that all information provided is fully updated or that this website is all-inclusive of information about Boulder Organic Coffee.

Usage Restrictions:

Material from www.boulderorganiccoffee.com, (and any other website owned, operated, licensed, or controlled by Boulder Organic Coffee or any of its related, affiliated, or subsidiary companies) may not be copied, distributed, republished, uploaded, posted, modified, adapted, deleted, changed, or transmitted in any way, without the prior written consent of Boulder Organic Coffee, except as follows: You may download available logo and links from boulderorganiccoffee.com as part of our "Refer A Friend" Program, or as the result of a promotional campaign in which Boulder Organic Coffee makes these links available. Affiliates of Boulder Organic Coffee may use elements based upon the terms of the Affiliate agreements. Modification or use of the materials for any other purpose violates the intellectual property rights of Boulder Organic Coffee.

Feedback and Submissions:

We appreciate your interest in Boulder Organic Coffee, we are unable to accept any ideas, graphics or other materials that are considered proprietary in concept, design, technology or other format. Therefore, any materials submitted by you will be deemed the property of Boulder Organic Coffee, and you are granting Boulder Organic Coffee a royalty-free, non-exclusive right and license to use, reproduce, modify, display, transmit, adapt, publish, translate and distribute these materials in any and all medium through any transmission method. You will relinquish all rights to your submissions, and Boulder Organic Coffee will be entitled to use the Submission for any commercial or other purpose whatsoever, without compensating you or any other person sending the Submission. You acknowledge that you are responsible for any Submission you make and that you, and not Boulder Organic Coffee, have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.

Limitation of Liability:

Boulder Organic Coffee will not be liable for any damages or injury, including but not limited to special or consequential damages caused by any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, or line failure. Boulder Organic Coffee will not be liable for any damages or injury, including but not limited to special or consequential damages, resulting from the use of, or the inability to use, the materials in this site, even if there is negligence on the part of Boulder Organic Coffee, or if an authorized representative of Boulder Organic Coffee has been advised of the possibility of such damages, or both. Applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. The total liability to you of Boulder Organic Coffee for all losses, damages, and causes of action (whether in contract, tort or otherwise) will not be greater than the amount you paid to access this site.


The materials in this website are provided 'as is' and without warranties of any kind, either express or implied, to the fullest extent permissible pursuant to applicable law. Boulder Organic Coffee disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Boulder Organic Coffee does not guarantee that the functions contained in the site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. Boulder Organic Coffee does not warrant or make any representations regarding the use or the results of the use of the materials in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not Boulder Organic Coffee) assume the entire cost of all necessary servicing, repair, or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.


Unless otherwise specified, the materials in this site are presented to provide information about Boulder Organic Coffee and its products. Boulder Organic Coffee controls and operates this site from its headquarters in Denver, Colorado (USA) in the United States of America. Boulder Organic Coffee makes no representation that the materials on the site are appropriate or available for use in locations outside of the United States. If you use this site from locations outside of the United States, you are responsible for compliance with any applicable local laws.

Additional Terms:

Certain products or services offered by this website and certain areas of the website may be governed by additional terms of use and/or other agreements presented in conjunction with those products or services that you have selected. You must agree to these Additional Terms before using those areas. In the event of a difference in interpretation of the Additional Terms and this Terms of Use, the Additional Terms take precedence.


These Terms of Use, and the agreement they create, shall be governed by and construed in accordance with the laws of the State of Colorado, without giving effect to any principles of conflicts of law. If any provision of this agreement is unlawful, void, or unenforceable, that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the subject matter herein. Boulder Organic Coffee may modify these Terms of Use, and the agreement they create, at any time simply by updating this posting and without notice to you.


This agreement is effective until terminated by either party. You may terminate the agreement at any time by destroying all materials obtained from all Boulder Organic Coffee sites, along with all related documentation and all copies and installations (together, the 'Materials'). Boulder Organic Coffee may terminate the agreement at any time and without notice to you if, in its sole judgment, you breach any term or condition of this agreement. Upon termination, you must destroy all Materials.

Billing Information:

With your permission as part of the check out process, deliveries will be billed to your credit card of record. We accept all major credit cards -- VISA, MasterCard, American Express and Discover. For safety, your credit card information is encrypted and locked so that it may not be viewed by outside parties, Boulder Organic Coffee employees, or customer service representatives. Boulder Organic Coffee will never display your complete credit card number on-screen.

Return / Refund Policy:

If for any reason you are not completely satisfied with your order, Boulder Organic Coffee will gladly exchange it or replace it within the first 30 days from the ship date, so please notify Boulder Organic Coffee right away! We are unable to accept returns after 30 days from the ship date. On any individual product purchases that are returned, you will receive a credit for the full price that you paid for the product, and you will only incur the shipping cost, which would not be refunded. This 30-day return policy applies to all orders with the exception of promotional offers, for the Subscription Service or other club and non-club products with which a gift item/premium is included at an introductory promotional price. On any order that is returned, you will receive a merchandise credit (up to $25), which you may apply toward the purchase of any Boulder Organic Coffee product or merchandise for yourself or others. For returns valued at more than $25, you will receive a $25 Boulder Organic Coffee merchandise credit for the first $25 of the return amount, and the balance of the return value will be credited directly to your credit card.

For the return of items that are either broken, defective, incorrect, or missing, Boulder Organic Coffee will re-ship at no charge to customers.

For Subscription Service and other Club promotional offers that include a special price and introductory premium, where the obligation/additional purchase required as part of the introductory offer (e.g., 1 or 2 additional 4-bag equivalent purchases) is met, no cancellation fee is incurred. For Club members who notify Boulder Organic Coffee to cancel prior to meeting their required additional purchases, a cancellation fee of $25 for each obligation order cancelled will be incurred. All Club Members, please see your My Account page for terms specific to your offer. These specific terms take precedence over the general terms of use.

To start you return or exchange please follow these steps:

  • Contact us by sending an email to cs@boulderorganiccoffee.com or calling 303-449-5313 and let us know what you will be returning, why and what you would like in exchange if you want a different product.
  • Ship the product back to us via USPS with tracking to the address below:

Boulder Organic Coffee Attn: Returns

PO Box 19012

Boulder, CO 80308

  • Please include the original Order # and your contact information, email and/or phone #, on or in the package
  • If the product was defective we will reimburse you for shipping or create a label for you, please contact us if this is the case.
  • A store credit (up to $25), refund (anything above $25) and/or product replacement will be processed 48-72 hours after the returned product is received. 


Once we ship your order all credits must be given as store credits. We are unable to issue a credit back to your credit card. Store credits are valid for 90 days from date of issuance.

Special Offers:

Along with your deliveries, you will receive special offers, promotions, tips, and seasonal catalogs from Boulder Organic Coffee.
  • Limit one offer or membership per household
  • Orders are subject to approval
  • All offers are subject to expiration and availability


For any offer or promotion, Boulder Organic Coffee reserves the right to substitute for the free gift, another gift of equal or greater value when limited supplies are exceeded. As always, your satisfaction is guaranteed. You may return the substituted item if you are not satisfied.


All prices are subject to change at any time at the discretion of Boulder Organic Coffee.

Shipment Arrival Time:

It typically takes 48 - 72 hours to ship coffee orders. Shipping times for orders that do not include coffee are commonly 24 - 48 hours. Shipping dates may be impacted by weekends and holidays. Orders are sent via UPS or USPS. Depending on your location, shipping times range from 1 to 10 days. To track your order, click on My Account.

Shipping Costs:

Shipping costs are below and displayed at the time of checkout. If we incur increased costs for shipping and processing to certain addresses, an additional surcharge may be assessed. P.O. boxes, APO addresses, and shipments to Hawaii, Alaska, and all U.S. territories are assessed an additional $4 shipping charge ($8 for packages weighing more than 10 lbs.). Currently, we do not ship internationally.

Shipping Prices via USPS or UPS to the Continental United States

Orders Under $35 Orders Over $35
$5.50 FREE

Your Scheduled Deliveries:

If you are a Subscription Service member, please refer to the specific terms of your trial offer, which may be found on the My Account page, or call our customer service department at 303.289.3345.

Contact Us:

Our Customer Service department is available Monday through Friday from 10:30 am to 4:30 pm Eastern Time. Call us at 303-449-5313 or email CS@BOULDERORGANICCOFFEE.COM.